Consumer Protection


First Finance International Bank will never ask for this information in an email or send you a link to a website.
For your protection First Finance International Bank has prepared a list of suggestions to help keep your information safe and scam free:

NEVER share your First Finance International Bak Account information including:
- Username and/or password
- Account Number
- 6 digit security code
- Prepaid card PIN

Be sure to know who you are transferring funds to and have several ways to contact them.

Beware of unexpected emails or calls on behalf of First Finance International Bank. Contact First Finance International Bank to confirm the information before responding.

Do not click on links with special characters such as %$*^#. An example of a safe and scam free URL ishttps://www.firstfinancebank.com/content/home

Beware of emails containing links with grammatical errors. If it doesn't look valid, it is likely to be a scam.

Discard emails offering jobs or money. If they use a public email address (I.E: @hotmail or @yahoo) they are less likely to be official.

When using vouchers from First Finance International Bank partners be sure to keep receipt information private. Funds from a voucher are not insured against loss.

Always be on alert and protect yourself from fraudulent scams. First Finance International Bank is not responsible for theft if you choose to share your information.

Help us fight fraud! If you think you have fallen victim to a scam or fraudulent act, please contact us immediately.
Send an email to compliance@ffibi.com or legal@ffibi.com.
You can protect others from scams by reporting any such activity to the proper authorities.

Consumer Protection updated May 29, 2018.